We have been in the people business for more than 12 years & developed a successful, comprehensive one-stop service centre that can serve our customer & business partners better. We have come a long way since & our success to date – more than 30,000 satisfied customers throughout Singapore – is attributed to our core belief in being truly customer-oriented in all aspects. Our focus on securing our customers for life has driven us to make substantial investments to raise effectiveness, productivity, & total customer satisfaction & trust; as attested by favourable post-sales customer actions, i.e., a high percentage of repeat business & referrals to families, friends & associates.

For instance, our computerized business operation system on an island-wide virtual private network enables our service consultants at any of our branches to access our centralized database / customer relation management system, & offer customers on-line reservation / selection of domestic helpers. In addition, we established many overseas recruitment networks in the source countries to screen & recruit quality domestic workers for selection by customers in Singapore. More importantly, we believe in putting them through rigorous training before they begin their stints with customers.

We are confident our comprehensive training system ranks among the best in Singapore. Short courses include baby & child care, care of elderly & the disabled, first aid, cooking, spoken English lessons & general orientation for maids in Singapore. Other agencies have also sent their domestic helpers to our workshops.Last but not least, we are also proud to be one of the first agencies to be awarded the prestigious ISO 9002 certification by the Productivity & Standards Boards of Singapore.

TESTIMONIALS

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